Administrative AssistantAPPLY FOR JOB

Must have knowledge of the nature of the social service and medical providers to whom
the Helpline make referrals.
Must have ability to develop a specialized knowledge of Information and Referral service
provision, and considerable knowledge of the services available throughout the Department.
Excellent listening skills and the ability to assess and inquirer’s situation and needs as
well as use good judgment in determining the appropriate referrals are required.
Excellent interpersonal skills and ability to convey information effectively to both
professionals and the general public.
The ability to show compassion and understanding for people with dealing with difficult
situations.
Logical thinking, good judgment and ability to maintain composure in stressful
circumstances (suicides/abuse/crisis calls) are needed.
Must be respectful; non-judgmental; non-critical and attentive to the concerns of MCH
programs and staff.
Able to work independently and as a part of a project team.
Able to work under pressure and tight deadlines in a fast-paced environment.
Able to multitask, prioritize, and be flexible.
Proficient in the use of Microsoft Office Outlook: Power Point, Excel and SharePoint.
Well-developed communication skill, both written and verbal.
Experience in positions involving maternal needs, special needs or work with very young
children.
Knowledge of typical and atypical child development and special needs conditions.
Bilingual, English/Spanish/Burmese highly desirable.