Answer general inbound calls and place outbound calls with the goal of customer satisfaction and customer retention
Meet and greet clients, answer any questions, help to complete documentation
Assist project staff on special projects as requested
Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients
Type or generate letters and other documents as necessary
Assist in the maintenance of the office record and filing systems
Retrieve, log, and route correspondence (faxes, email, letters, etc.)
Prepare outgoing or log incoming shipments
Ensure document control of mail and project correspondence
Perform other duties as assigned by leadership
Meet and greet clients, answer any questions, help to complete documentation
Assist project staff on special projects as requested
Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients
Type or generate letters and other documents as necessary
Assist in the maintenance of the office record and filing systems
Retrieve, log, and route correspondence (faxes, email, letters, etc.)
Prepare outgoing or log incoming shipments
Ensure document control of mail and project correspondence
Perform other duties as assigned by leadership
Type: Contract | Location: Indianapolis, Indiana