Energy AdvisorAPPLY FOR JOB

Job Description:
• Networking with customers and trade allies to identify leads for energy programs. (Skill Demand will provide customer targeting and account verification.) The task is the understand the customer's needs and savings potential, connect them with the program that is the best fit for them, and assist them through the participation process to project completion.
• This will require knowledgeable about all of energy commercial programs and their processes. This person would be organized and motivated and have an emphasis on customer service and satisfaction.
• This position is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers.
• You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work consisting of visual inspections of trade ally work with office time.

Management may deem necessary from time to time.
• Assist with direct installation of energy saving products as directed by program management
• Promote the energy efficiency program to customers and trade allies within your assigned territory
• Understand and implement the company’s Sales Process, including but not limited to;
• Making outbound calls to new and existing customers to meet assigned energy saving targets
• Managing field time effectively with customer or Trade Ally visits
• Developing and presenting program presentations to spur project activity
• Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
• Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Maintain professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Lead presentations promoting energy efficiency programs for targeted groups
• All other duties as assigned

Education and Experience
• Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
• 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
• Previous energy efficiency and/or energy modeling experience - Preferred
• Previous customer service, sales, or marketing experience
Type: Direct Hire | Location: Detroit, MI, Michigan


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