• Answer general inbound calls and place outbound calls with the goal of customer satisfaction and customer retention
• Meet and greet clients, answer any questions, help to complete documentation
• Assist project staff on special projects as requested
• Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients
• Type or generate letters and other documents as necessary
• Assist in the maintenance of the office record and filing systems
• Retrieve, log, and route correspondence (faxes, email, letters, etc.)
• Prepare outgoing or log incoming shipments
• Ensure document control of mail and project correspondence
• Perform other duties as assigned by leadership
• Meet and greet clients, answer any questions, help to complete documentation
• Assist project staff on special projects as requested
• Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients
• Type or generate letters and other documents as necessary
• Assist in the maintenance of the office record and filing systems
• Retrieve, log, and route correspondence (faxes, email, letters, etc.)
• Prepare outgoing or log incoming shipments
• Ensure document control of mail and project correspondence
• Perform other duties as assigned by leadership
Type: Contract | Location: Indianapolis East, Indiana
